TERMS AND CONDITIONS OF USE

Welcome to Epigenhair. By accessing and using our website www.epigenhair.com (the "Site"), you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use the Site.

1.    Company Information

This Site is owned and operated by:
Epigenhair SRL
Registered office: Piazza Cadorna 6, Milan, Italy
VAT number: 13884110969
Email: hello@epigenhair.com

2.    Scope of Services

Epigenhair sells hair care and wellness products through epigenhair.com . We reserve the right to change or discontinue products or services at any time without notice.

3.    Use of the Site

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of third parties. You must be at least 18 years old to make purchases.

4.    Account Registration

To place orders, you may need to register for an account. You are responsible for maintaining the confidentiality of your login details and for all activity under your account.

5.    Orders and Payments

All prices include VAT (where applicable) and are expressed in Euros (€).
We accept payments by credit or debit card and PayPal.
Orders are considered accepted only once you receive an order confirmation email.

6.    Shipping and Delivery

We ship both within Italy and internationally. Delivery times and costs vary based on location and shipping method selected.

7.    Returns and Right of Withdrawal

Consumers have the right to withdraw from a purchase within 14 days of delivery, in accordance with Article 52 of the Italian Consumer Code. To request a return, send an email to hello@epigenhair.com . Products must be unused, unopened, and returned in their original packaging.

8.    Product Information and Disclaimer

While we strive to provide accurate information, we do not guarantee that product descriptions, images, or other content on the Site are error-free or up-to-date.
Our products are intended for cosmetic and wellness purposes only. They are not intended to diagnose, treat, cure, or prevent any disease. For specific health concerns, please consult a medical professional.

9.    Intellectual property

All contents of the Site (including text, images, logos and designs) are the exclusive property of Epigenhair or its licensors and are protected by copyright and intellectual property laws.

10.          Limitation of Liability

Epigenhair will not be liable for any indirect, incidental, or consequential damages arising from the use of the Site or any products purchased through it.

11.          Privacy and Data Protection

Your personal data is processed in accordance with our [Privacy Policy] and applicable data protection laws. By using the Site, you consent to such processing.

12.          Applicable Law and Jurisdiction

These Terms are governed by Italian law. Any disputes will be subject to the exclusive jurisdiction of the courts of Milan, except as provided by applicable consumer protection laws.

13.          Changes to the Terms

We reserve the right to update these Terms at any time. The updated version will be posted on this page with a new effective date.

If you have any questions, please contact us at hello@epigenhair.com