Results vary from person to person. Some may begin to notice improvements within the first six months, while others may need more time. Consistency in product use is essential for best results.

All our cosmetic products are designed and manufactured in Italy. Our laboratory is located near Mantua.

Epigenhair combines high-tech pharmaceutical active ingredients with technologically enhanced natural bio ingredients.
We use peptides and growth factors along with innovative natural active ingredients such as Pumpcoll, present in our conditioner, Purplemind, in our supplement, and Luminescine, in our shampoo.

To ensure maximum effectiveness, we have also studied the best way to protect and deliver these active ingredients, particularly those contained in the supplement.
Thanks to DRcaps® technology, we can ensure a targeted and protected release of sensitive ingredients, optimizing their absorption in the intestine and improving their bioavailability.

We've created an essential hair care routine that's suitable for all hair types, for both women and men.

Our formulas do not contain parabens.

We recommend that you consult your doctor before using our products during pregnancy.

Epigenhair products can be used while using retinoids.

Epigenhair products are suitable for all hair types.

Please email us at hello@epigenhair.com as soon as possible if you wish to cancel or change your order. We will do our best to process your request before our fulfillment center processes your order.

Once your order and payment are confirmed, we'll send you an initial confirmation email to hello@epigenahair.com . You'll then receive a GLS email with updates on the status of your shipment. You can also provide instructions to GLS both before the first delivery attempt and after the first delivery attempt if the driver doesn't find your home.

If you don't receive this email, your order may not have been processed. For any questions, please email us at hello@epigenhair.com

Upon purchase, you will receive an automatic order confirmation email from Epigenhair, and a subsequent email with GLS tracking once your order has shipped.

Epigenhair currently only ships to Italy.

Shipping rates are applied based on the amount and destination of your cart. The standard rate is EUR 6.60 per shipment.

In Italy: 4 business days. During peak periods (such as Christmas) or in adverse weather conditions, delays of 24-48 hours may occur.

We apologize for the inconvenience!
Contact us at hello@epigenhair.com and we'll help you resolve the issue.

If you've already placed an order, you may still be able to change your shipping address. If your order has already been processed, we won't be able to make changes. Please contact us as soon as possible by email at hello@epigenhair.com .

All returns must be processed within 14 days of receiving your order. Please email hello@epigenhair.com with your order number and information about the items you wish to return. If the product is damaged, you will receive a full refund to your original form of payment. Original shipping costs are not refunded. Return shipping costs are the responsibility of the customer.

Please remember that to return a product, it must never have been opened or used.

Refunds usually take about 2 weeks to appear on your bank statement.

We apologize for the inconvenience! Please email hello@epigenhair.com with your order number and we'll take care of it.

Epigenhair offers two payment methods: credit card (Visa, MasterCard, American Express) or PayPal. Unfortunately, we cannot accept checks, bank transfers, or money orders.

Here are some things to check if your payment was unsuccessful:

Please check that your card billing details (such as the security code and billing address) match those entered in our system.
Your card issuer may have declined the payment. Check with them before trying your card again.
If none of these apply, please contact us by email at hello@epigenhair.com

To receive our newsletter, simply "subscribe to the list" on the homepage. If you don't receive our communications, please check your spam folder and add hello@epigenhair.com to your email addresses.

If you no longer wish to receive our newsletter, click the unsubscribe link at the bottom of each of our newsletters.

For any information regarding your personal data, click here .

If you'd like to change or delete your account, please contact us at hello@epigenhair.com . Please note that this will completely reset your order history.